Stayed for 3 nights with family after visiting another onsen inn near Osaka. Helpful tourist information staff at Otogoonsen helped us contact the hotel to send shuttle bus to pick us up. Staffs were friendly and helpful but English skills were quite limited, not a very big problem since we got help from Google translate. The bath area is quiet large and comfortable, even had both indoor and a small outdoor area. Breakfast was good and healthy too. Convenient stores are at walking distance in case you need some snacks. Enjoyable experience.